Information on Online Dispute Resolution
according to Art. 14 para. 1 ODR-Regulation
The EU Commission provides an option for online dispute resolution on a platform operated by it (the so-called "OS platform"). The OS platform can serve as a point of contact for the extrajudicial settlement of disputes arising from online purchase contracts or service contracts. This platform can be accessed via the external link http://ec.europa.eu/consumers/odr.
The EU Commission provides an option for online dispute resolution on a platform operated by it (the so-called "OS platform"). The OS platform can serve as a point of contact for the extrajudicial settlement of disputes arising from online purchase contracts or service contracts. This platform can be accessed via the external link http://ec.europa.eu/consumers/odr.